Shipping Policy

At Ancient Courtyard, orders are processed and fulfilled through trusted fulfillment partners that specialize in packaging and shipping dietary supplements. This allows us to ensure products are prepared and delivered efficiently while maintaining product quality and safety.

Order Processing

Orders are typically processed within 1–3 business days after they are placed. Processing times may vary during holidays, high demand periods, or unforeseen circumstances. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Times

After an order has been shipped, delivery within the United States typically takes 3–7 business days, depending on your location and the shipping carrier. Delivery times may vary based on factors outside our control, including carrier delays, weather conditions, or peak shipping periods.

Shipping Carriers

Orders may be shipped using various carriers depending on the destination and fulfillment location. Common carriers include USPS, UPS, or other regional delivery services.

Tracking Your Order

Once your order ships, you will receive a tracking number via email, allowing you to monitor your shipment and estimated delivery date.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Ancient Courtyard is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.

Lost or Delayed Packages

While we work with reliable fulfillment partners and shipping carriers, delivery delays can occasionally occur due to circumstances outside our control. If your package appears lost or significantly delayed, please contact us and we will assist in reviewing the shipment status.

Contact

For shipping inquiries, please contact us at theancientcourtyard@gmail.com.